WhatsApp: +52 998 294 2636 or CALL US: (+52) 984 803 4735 | Contact us | Service policies

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Delivery, payments and service policy

Delivery costs:

Location*: *delivery costs

Delivery days:

Monday-Saturday 11am-7pm. For deliveries on Sundays please contact us. SIN ENTREGAS DEL 13-16 AGOSTO.


All order must be paid for in order to receive service confirmation (the payment must include all the costs). Payments are processed via paypal, a safe and secure way to pay online. You do not need to have an active Paypal account, but can use a debit/credit card on the Paypal website. We DO NOT request the details of your credit card via email or phone. ALL PAYMENTS ARE PROCESSED WITH PAYPAL.

For special events a deposit is requiered. The due balance must be paid at least 48 hours prior to the event's date.


All orders paid and confirmed may NOT be cancelled less than 48 hours prior to the delivery date/time. Same day delivery orders, if cancelled will entitle the buyer to NO REFUND. If the cancelations was made respecting these conditions, a refund will be processed via PAYPAL.

The deposit for special events is NOT REFUNDABLE.

Service policy:

The buyer is responsible for providing the correct and complete information to insure our service. FloresRivieraMaya.com may NOT guarantee a delivery and is not held responsible if the information provided by the buyer is incorrect or incomplete. If the recipient cannot be found at the indicated address, the delivery can be made to another person at the same address, that will sign as received. If there is no answer at tne indicated address, the flowers are returned to the shop. The recipient will be notified by phone that he may stop by our location to pick up the floral gift. If no one stops by the flower shop within 24-48 hours to pick up the floral gift, the order becomes overdue. There is NO REFUND in this case.

For events and hol;idays, special days like Mother's Day, Valentine's Day please place your order at least 48 HOURS before, to insure the service. We DO NOT guarantee specific delivery times for these dates.

The floral arrangement may differ from those in the photographs as to color of the flowers. Number of flowers and size stays the same. If according to seasonal variations we do not have a specific flower type, this will be replaced with something similar.


All payment are processed with Paypal. No Paypal account is neccesary, you may use a credit/debit card on the Paypal website. All order require full prepayment with delivery costs included, where aplicable. Exceptions may apply for wedding/events flowers orders. Please check the service policy.

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Playa del Carmen & Cancun flowershop - Riviera Flowers - Online flowers - Roses - Floral designs - Gift baskets - Weddings - Flower delivery service in Playa del Carmen, Cancun and the Mayan Riviera - Beach weddings flowers - Beach wedding settings - Bridal bouquets - Cancun brides

Riviera Online Flowershp offers you a great selection of flowers and floral designs for ame day delivery for any occasion. Roses, gerbera daisies, lilies, tropical flowers such as ginger, birds of paradise - all these at accesible prices, with no delivery cost within Playa del Carmen city limits. SAME DAY DELIVERIES. Please place your order before 2pm, local time.

Gifts and surprise baskets - Playa del Carmen, Cancun and the Mayan Riviera flowershop. Fruit baskets, with or without flowers and gift baskets - gourmet or sweet treats. Please place your order 48 hours in advance.